Our Guarantee

We are committed to providing the highest quality footwear and clothing.  Authentics Online provide first class service, prompt delivery and a straightforward buying experience.

We are the authorised distributor or licensee for all of the international brands we offer for sale on this website, so we are able to guarantee that the product you receive will only ever be genuine and authentic.

We want you to be 100% satisfied with your purchase.  If you change your mind for any reason, we will gladly refund the product purchase price of any unworn merchandise so long as you return it (at your own cost) and a copy of your receipt with the original packaging in good condition within 14 days from the date you received it (online purchases only).

We will also gladly exchange products so long as they have the same value as the original purchase price.  We will even send your exchanged items back to you for free! 

Before you return any product, please send an email to support@authentics.com.au or call us on (03) 8878 3020 so that we can provide you with a Return Authority Number.